Privacy Policy
At Solar Nexo, we attach great importance to the security and confidentiality of the personal data of our visitors and customers. This Privacy Policy explains how the data we collect when you visit our website, contact us or use our services is processed, stored and protected.
1. Data Collected
When you visit our website or contact us, we may collect the following information:
- Contact details such as your first name, surname, email address and telephone number
- Information you share in request or quotation forms
- Technical data such as IP address, browser information, visit duration and page interactions
- Feedback and request content relating to our services
2. Purposes of Data Use
The personal data collected is used for the following purposes:
- To serve you better and respond to your requests
- To manage your quotation, project and service processes
- To communicate with you, provide information and increase customer satisfaction
- To improve our website, ensure its security and enhance the user experience
- To fulfil our legal obligations
3. Sharing of Data
Your personal data is not shared with third parties except where required by law. However, where necessary for the provision of the service (for example logistics, technical support, financial processes), it may be shared with our trusted business partners, limited to what is necessary.
4. Data Retention Period
Your personal data is retained for the period prescribed in the relevant legislation or for as long as necessary for our processing purposes. At the end of that period, the data is securely deleted or anonymised.
5. Cookies
Cookies are used on our website to improve the user experience. Cookies are used to remember your preferences and to analyse site traffic. If you wish, you can disable cookies in your browser settings.
6. Data Security
Solar Nexo takes all necessary technical and administrative measures to protect your personal data. Your data is safeguarded against the risks of unauthorised access, loss or misuse.
7. Your Rights
Under the Turkish Personal Data Protection Law No. 6698 (KVKK), you have the following rights:
- To learn whether your personal data is being processed
- To request information about it if it has been processed
- To request correction if it has been processed incorrectly or incompletely
- To request its deletion or destruction in accordance with the legislation
- To request compensation for damage if the processing is unlawful
8. Contact
For any questions, opinions or requests regarding our privacy policy, you may contact us:
📞 Telephone: 0540 007 63 96 📧 Email: info@solarnexo.com 🌐 Web: www.solarnexo.com
